Last updated: Feb 20th, 2020
We respect privacy regulations, including the EU’s General Data Protection Regulations
We value your privacy
Embody Love LLC is committed to keeping your personal and business information safe. We ask for minimal information from our visitors and customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
How we collect information
We ask for contact information, including your email address, on our website so that we can reply to your enquiry.
We collect your name and email address when you sign up for one of our newsletters.
We ask for your address, payment info, and contact information when you donate or purchase something from us.
What information we hold
When you contact us by email or through our website, we collect your name and email address.
If you sign up for a newsletter, we also collect your name and email address.
If you sign up for a complimentary initial consultation, we collect your name, email, phone number and your answers to specific questions outlined to help us better serve you in our call. This information provided is held strictly confidential and will never be shared.
If you schedule a private session, we collect your name, email, and phone number, to be used for appointment reminders and for communication specifically related to the session.
When you donate or buy something from us, we collect your name, email address, phone number, and a billing address.
All purchases are processed by Stripe.com, Authorize.net, or Paypal.com, our ecommerce platforms, and we never have access to your credit card information.
When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two years. If you log out of your account, the login cookies will be removed.
Where we store your information
When you contact us by email or through our website, we store your information in our Customer Relationship Management (CRM) software. If you sign up for a newsletter, we store your email address in our CRM, or in InfusionSoft, which is the marketing platform we use. When you buy something, your information is stored in WooCommerce, our ecommerce platform. We chose these systems partly for their commitment to security.
How we use your information
If you have opted in, we occasionally use your contact information to send you information about our programs, such as new videos, in-person events, or programs that you can optionally choose to participate in. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We will use your information to send you invoices, statements, or reminders, only when necessary.
How we keep your information private
Where we store your information in third-party services, we restrict access only to people who need it. We store passwords, for your ability to log in to our website, in local encrypted storage, behind hardened servers and WAFs (web application firewalls).
We take complaints seriously. If you have any reason to complain about the ways we handle your privacy, please contact us by email at firstname.lastname@example.org or via snail mail at: Embody Love LLC, 1725 Bristol St, Ashland OR 97520, USA.
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.